Terms and Conditions

These terms and conditions govern your use of CasinoLab and the services provided through our platform. By accessing or using CasinoLab, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

General Provisions and Account Requirements

All users must be at least 18 years of age or the legal age of majority in their jurisdiction to create an account and use CasinoLab. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration and update your details promptly if any changes occur. Each user is permitted only one account. Multiple accounts created by the same person will be closed, and any winnings may be forfeited. CasinoLab reserves the right to request verification documents at any time to confirm your identity and prevent fraudulent activity. Failure to provide requested documentation within the specified timeframe may result in account suspension or closure.

Betting Rules and Game Play

All bets placed on CasinoLab are final and cannot be cancelled or modified once confirmed. The minimum and maximum bet limits vary by game and are displayed within each game interface. Malfunctions void all pays and plays. In the event of a system error, technical fault, or game malfunction, all affected bets and payouts will be voided, and stakes will be returned to your account. Game outcomes are determined by a certified random number generator to ensure fair play. The return to player percentage for each game is available in the game information section. Incomplete games due to disconnection will remain open for 24 hours, after which the game round will be settled automatically according to the last valid action taken.

Deposits and Withdrawals

CasinoLab accepts various payment methods as displayed in the cashier section of your account. All deposits are subject to minimum and maximum limits depending on the payment method selected. Funds deposited into your account must be wagered at least once before withdrawal. Withdrawal requests are processed within the timeframes specified for each payment method. CasinoLab reserves the right to request additional verification before processing withdrawals. All withdrawals are subject to security checks and may be delayed if suspicious activity is detected. Currency exchange fees may apply when depositing or withdrawing in currencies other than your account currency. Payment processing fees may be deducted from withdrawal amounts depending on the payment method selected.

Bonuses and Promotions

All bonuses and promotional offers are subject to specific terms and conditions that will be clearly stated at the time of the offer. Wagering requirements must be met before any bonus funds or winnings derived from bonus funds can be withdrawn. Casino terms and conditions regarding bonuses include contribution percentages that vary by game type. Unless otherwise stated, slot games contribute 100 per cent towards wagering requirements, while table games and live dealer games may contribute at reduced rates or not at all. Bonus funds must be used within the validity period specified in the promotion terms, after which they will expire and be removed from your account. CasinoLab reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Abuse of bonuses or promotional offers, including but not limited to creating multiple accounts or colluding with other players, will result in the forfeiture of bonuses and potential account closure.

Responsible Gaming and Account Closure

CasinoLab is committed to promoting responsible gaming practices. You may set deposit limits, loss limits, session time limits, and self-exclusion periods through your account settings. These limits will take effect immediately or after any pending changes expire. Self-exclusion can be set for periods ranging from 24 hours to permanent closure. During a self-exclusion period, you will not be able to access your account or receive promotional materials. If you wish to close your account permanently, you must contact customer support with your request. Account closures are processed within 48 hours, and any remaining balance will be returned to you via your preferred payment method. CasinoLab reserves the right to close or suspend accounts that violate these CasinoLab terms and conditions, engage in fraudulent activity, or pose a risk to the integrity of our services. Upon account closure, all bonuses and pending bets will be voided unless otherwise required by law.